Privacy Policy

Privacy Policy

Introduction

At https://flooring-upgrade.alertblitz.com (referred to as “the Company” or “we”), we prioritize protecting your privacy and securing your data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and handling of personal information in adherence to various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Privacy Act (UCPA)
  • Connecticut Personal Information Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to guide you when engaging in the following activities:

  • Using any of our applications or services as an authorized user
  • Visiting our website(s) linked to this policy
  • Receiving communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal data to enhance your experience and provide efficient services. The types of personal information gathered include:

  • Account Information: Details required to set up and maintain your account on our platform.
  • Payment Information: Data needed for processing transactions, including cardholder name, card number, expiration date, and security codes.
  • Financial Information: This may include bank account details or financial records associated with your payments.
  • Purchase Information: Records of products or services purchased through our platform, including order history and transaction details.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile devices when you use our apps.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Responses to surveys, reviews, or comments provided by users.
  • Social Media Information: Details obtained through social media platforms when users connect their accounts to our services.
  • Product Information: Any data you voluntarily provide while interacting with product features, such as preferences, ratings, or reviews.

We collect this information through various methods: user input forms, account registration processes, interactions with our applications, automated technologies like cookies and device trackers, and third-party sources who share data with us under their respective privacy agreements.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various purposes:

  • Strictly Necessary: These cookies enable basic functions and navigation through our website, ensuring it operates as intended.
  • Preference: Remembering user preferences and settings to provide a personalized experience.
  • Analytics: Tracking website usage and gathering statistical data to improve our services.

Users have the option to control non-essential cookies through our dedicated Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration for which we retain personal data is determined by legal requirements and the purposes for collection. Once these purposes are fulfilled, or when you request deletion, we will securely delete or anonymize your data. Our retention periods may vary depending on factors such as:

  • Legal obligations and record-keeping requirements
  • Financial transactions and accounting needs
  • Service improvement and analytics
  • Customer support and dispute resolution

Security Measures

We have implemented robust organizational and technical safeguards to protect personal information from unauthorized access, use, or disclosure. Our security practices include:

  • Encryption of data during transmission and storage
  • Engaging secure third-party processing partners who adhere to strict privacy standards
  • Regularly updating our security protocols to address emerging threats

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected information from a minor, please contact us immediately, and we will take appropriate steps to delete that data.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: Limiting our processing of your data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for specific or all purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising your data rights.

To exercise these rights, please contact our privacy team via email at [email protected] or through written correspondence. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, ensuring transparency regarding our data practices. We encourage users to review this policy periodically for any changes.

Contact Information

For inquiries, requests to unsubscribe from communications, or questions related to data privacy, please reach out to our dedicated privacy team: